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Shipping Policy

Last updated: August 2026

Processing Time

Orders are processed within 1–2 business days. Made-to-order and customized resin pieces may take 5–10 business days to craft before dispatch, as each item is hand-poured and cured to perfection.

Delivery Areas

We deliver nationwide across all 64 districts of Bangladesh through trusted courier partners.

Delivery Charges

  • Inside Dhaka: ৳60
  • Outside Dhaka: ৳120

Delivery charges are calculated automatically at checkout based on your selected area.

Estimated Delivery

  • Inside Dhaka: 1–3 business days
  • Outside Dhaka: 3–7 business days

Order Tracking

Once your order is shipped, you will receive an update via phone or WhatsApp with tracking details. You can also track your order anytime from your account dashboard.

Damage During Transit

In the rare event your item arrives damaged, please contact us within 48 hours with a photo of the product and packaging. We will arrange a replacement or refund promptly.

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